Privacy Policy

At DOUGH, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of personal data we collect, how we use it, and the steps we take to ensure your information is secure. By visiting our website or purchasing our luxury knit bags made from hand-dyed yarn, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or make a purchase:

• Personal Identification Information: Name, email address, phone number, shipping address, and billing address.
• Payment Information: Credit card information, billing information, and other payment details.
• Technical Information: IP address, browser type, operating system, and website usage data (e.g., pages visited, time spent on the site).
• Marketing Information: Preferences related to our products, newsletters, and promotions.
• Other Information: Any other information you provide voluntarily when contacting us, signing up for our mailing list, or making a purchase.

2. How We Use Your Information

We use the information we collect in the following ways:

• Order Fulfillment: To process and complete your orders, including delivering products to your shipping address.
• Customer Service: To respond to inquiries, resolve issues, and provide support related to your purchase or use of our products.
• Marketing: To send you promotional emails or information about new product launches, sales, and events related to DOUGH. You may opt-out of marketing communications at any time by following the unsubscribe link in our emails.
• Improvement of Services: To enhance your shopping experience, improve our website, and tailor the content we show you.
• Compliance with Legal Obligations: To comply with legal requirements, enforce our terms and conditions, or protect our rights.

3. How We Protect Your Information

We take the security of your personal data seriously and use appropriate technical and organizational measures to protect it. We implement SSL (Secure Sockets Layer) encryption to ensure that your sensitive information, such as payment details, is transmitted securely.

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in running our business, such as payment processors, shipping partners, and email marketing services. These providers are only allowed to use your data for the purposes we specify.
• Legal Requirements: We may disclose your information when required by law or to comply with a legal process, such as responding to subpoenas, court orders, or other legal obligations.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your browsing experience and personalize content. Cookies are small files that are placed on your device to collect information about how you use our website. You can control cookie preferences through your browser settings.

For more information about our use of cookies and how to manage them, please refer to our Cookie Policy.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of any inaccurate or incomplete personal data.
• Deletion: Request the deletion of your personal data, subject to certain exceptions (e.g., when we need to retain it for legal or business purposes).
• Opt-out: Opt-out of receiving marketing emails from us at any time by following the instructions in the emails.

If you wish to exercise any of your rights, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by DOUGH. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

DOUGH
50 Peachtree ST NW Atlanta GA 30303 #701
Email: [[email protected]]

By using our website or making a purchase, you acknowledge and agree to the terms of this Privacy Policy.