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Terms and Conditions

 

Welcome to the official website of DOUGH, your destination for luxurious, hand-dyed knit bags. By using our website and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding.


 

1. Acceptance of Terms

By accessing or using the website (the “Site”) operated by DOUGH (“we,” “us,” or “our”), you agree to be bound by these Terms and Conditions, including our Privacy Policy, which governs your use of the Site and any products or services provided. If you do not agree with any of the terms or conditions set forth, you are not authorized to access or use the Site.

 

2. Changes to Terms

We reserve the right to modify, update, or change these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review these terms periodically to stay informed about any modifications. Your continued use of the Site after any changes to these Terms constitutes your acceptance of those changes.

 

3. Product Information

At DOUGH, we offer luxury knit bags crafted from hand-dyed yarn, showcasing fine craftsmanship and sustainable luxury. While we strive to ensure that product descriptions, images, and prices are accurate, we cannot guarantee that all information is error-free. Product availability, pricing, and other information are subject to change without notice.

  • Product Variations: Due to the handmade nature of our bags, each item may slightly vary in color, texture, or size. These variations are considered part of the unique artistry of our products.
  • Care Instructions: Each product comes with specific care instructions to maintain its quality. We recommend following these instructions to ensure the longevity of your item.

 

4. Ordering and Payments

When placing an order through our Site, you agree to provide accurate and complete information. You must be at least 18 years old or have the consent of a parent or guardian to make purchases on this Site.

  • Order Confirmation: Once your order is placed, you will receive an email confirming the details of your purchase. This does not constitute acceptance of your order.
  • Payment Methods: We accept various forms of payment, including credit cards and other secure online payment methods. Payment must be made in full before an order is shipped.
  • Shipping and Handling: Shipping fees and estimated delivery times will be provided at checkout. DOUGH is not responsible for any customs fees or import duties applicable to international orders.

 

5. Pricing and Availability

Prices on the Site are listed in the currency specified at checkout. Prices do not include shipping, handling, or taxes, which will be added at checkout. We reserve the right to modify prices or change availability without notice.

In the event of a discrepancy in pricing or product information, DOUGH reserves the right to cancel or reject any orders placed at incorrect prices.

 

6. Returns and Exchanges

We want you to be completely satisfied with your purchase from DOUGH. Due to the handmade nature of our products, we offer a [X]-day return/exchange policy. Please read the details of our policy below:

  • Return Policy: Items must be returned in their original condition, unworn, and with all tags attached. Returns are accepted within [X] days of receipt. Custom or personalized items are non-refundable.
  • Exchange Policy: If you wish to exchange an item, please contact our customer service team. Exchanges are subject to product availability.
  • Shipping Costs: Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

For more information, please visit our [Returns and Exchanges page].

 

7. Intellectual Property

All content on this website, including images, logos, designs, text, and trademarks, are the property of DOUGH and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from this Site without prior written consent from DOUGH.

 

8. User Content

By submitting or posting any content, such as reviews, comments, or feedback, to the Site, you grant DOUGH a non-exclusive, royalty-free, perpetual, and irrevocable license to use, modify, and publish your content across various platforms, including marketing materials and social media.

You are responsible for the content you post, and you agree not to submit any content that is defamatory, offensive, or violates any third-party rights.

 

9. Privacy Policy

Your privacy is important to us. Our [Privacy Policy] outlines how we collect, use, and protect your personal information. By using the Site, you consent to the collection and use of your data as described in our Privacy Policy.

 

10. Limitation of Liability

To the fullest extent permitted by law, DOUGH shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our Site, products, or services. Our total liability shall be limited to the amount paid by the customer for the products or services at issue.

 

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Country or State], without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the competent courts located in [Your City, Country].

 

12. Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us at:

DOUGH
Email: contact@doughbags.com
Address: 50 Peachtree ST NW Atlanta GA 30303

Thank you for choosing DOUGH! We hope you enjoy your luxury knit bag.